Updated Who Sees What Videos
The popular “Who Sees What” Video series has been updated for Lightning. #salesforce
The popular “Who Sees What” Video series has been updated for Lightning. #salesforce
The Salesforce Spring ’26 release is imminent, with a host of new features coming in late January/mid-February 2026. This post focuses solely on the new Admin features. I have a separate post for the new Flow features here. Setup featuring Agentforce Of course, no new Salesforce release could exclude the inevitable appearance of AI. To…
It’s great to see many new features with every new Salesforce release, and I enjoy the challenge of the treasure hunt – finding them before the official release notes are published. However, one of the major sources of great ideas for new or improved features is the Salesforce Idea Exchange. Steve Molis (Steve Mo) is…
So who doesn’t want a free merge tool for Salesforce? Yep 100% free, no strings attached. Cloud Answers have a tool that allows you to merge records just like we did with classic (but in Lightning)! Get it here: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EcyysUAB Manual Merge In this Free Merge Tool, The Manual Merge function is just like the…
Add descriptions to Salesforce Fields – it’s not just best practice but also helps get you ready for Generative AI. These descriptions are critical as the prompt builders use them to understand the field usage. See here for more detail about how these descriptions are used (Elements Cloud). Summary: Create a new report type using…
In the Salesforce world, WhoId and WhatId are polymorphic relationships used for lookups. When you see the fields “WhoId” and “WhatId” in a Salesforce object like a Task, these fields are polymorphic relationships – meaning they are a special type of lookup that can be related to one of many different objects. Take the Task…
Configuring Salesforce Duplicate Rules helps to prevent new duplicate records from being created. Duplicate records are a huge problem in Salesforce if you do not manage them carefully. They can cause serious problems for Sales, Service, and Marketing teams and can destroy the experience for customers. Note: Configuring Salesforce Duplicate Rules does not help identify…
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Thank you for sharing great article related to salesforce. i want to contribute a article related to salesforce. how can i do please guide me.
Hi Manchun
Please feel free to email me the article or a link (da***@********rm.com). If I think it is newsworthy I may include it in my monthly newsletter to all students or if a suitable training resource add a link to it in one of my courses. Alternatively you can post to LinkedIn or Twitter. Please note: I will not add a link advertising your Salesforce Training website (competition) but if you have something you wish to freely share then I will definitely consider it.
regards
Daryl Moon, CertifyCRM.com