Common Questions
You can pay via Stripe or PayPal.
Yes, we don’t want any unhappy customers!
If you are not completely satisfied, contact us within 14 days of purchasing your course for a full refund. See here for the terms of our refund policy.
(we have issued very few refunds over the past 10 years but if you are not happy we will give you a refund).
The course contains a mix of video and written/illustrated content to suit all learning styles. You can choose to watch the videos or follow the written instructions or a mix of both, it’s completely up to you.
No, the practice exams are included in all courses.
There is one course where we provide just the practice exams (Salesforce Admin Practice Exams) These are exactly the same as those included in the Salesforce Admin course but if you just want to do some exam prep – these are an ideal, cheaper alternative.
No, you can study are long as you want, your purchase is a lifetime subscription. You can come back later to review or study new content that is added to the course regularly.
There is a more comprehensive list of questions and answers in our FAQ, under About on the main menu or you can use the Contact form (also on the main menu) to ask a question.
