Salesforce Sales Cloud Certification

The Salesforce Sales Cloud Certification is aimed at individuals who specialize in optimizing sales processes using Salesforce Sales Cloud, a customer relationship management (CRM) platform.

The program is designed for consultants who have experience implementing Salesforce Sales Cloud solutions in a customer-facing role. The consultant is able to successfully design and implement Sales Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. Some examples of concepts the successful candidate should understand include:

  • Design Sales and Marketing solutions to meet business requirements.
  • Design applications and integrations that maximize user productivity.
  • Manage data and design analytics to track key Sales Cloud metrics.

A Salesforce Certified Sales Cloud Consultant designs and deploys solutions that support customer business processes and requirements using Salesforce applications. The consultant has experience designing solutions that optimize Sales Cloud functionality and can lead the implementation of these solutions within a customer organization. The consultant has both industry experience and expertise in Salesforce applications, including the knowledge needed to implement multiple applications in common customer scenarios.

Salesforce Certified Sales Cloud Consultants are interested in demonstrating their expertise as a cloud computing implementation consultant. The Salesforce Certified Sales Cloud Consultant has one or more years of experience using Salesforce, working with sales processes, and developing business solutions. The candidate’s expertise should include:

  • Solid understanding of the consulting process
  • Experience with the full project lifecycle of Sales Cloud implementations 
  • Strong analytical and problem-solving skills
  • Deep knowledge of Sales Cloud features and functions 
  • Solid understanding of data management and database concepts
  • Experience scoping projects
  • Understanding the discovery process, including gathering and documenting requirements