Salesforce Associate Course

The Salesforce Associate Course is the entry level certification for a person wanting to move beyond end user roles and become a Salesforce Professional.

Who the Salesforce Associate Course for?

Ideally, candidates should have some experience with using Salesforce as an end user. Salesforce recommends up to six months of experience. Having a foundation knowledge of how the Salesforce CRM operates and how to navigate around will be helpful starting points. A basic understanding of reporting, administration, documenting business processes and foundational data management will be beneficial.

About the Salesforce Associate Credential

The Salesforce Certified Associate exam is for candidates new to the Salesforce platform but with an interest in how the customer 360 platform helps solve business problems. This is a stepping stone to move from an end user role into a professional role as a Salesforce Administrator or to more advanced certifications.