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This Salesforce Administrator training course helps prepare you for the official Salesforce Certified Administrator Exam. You will create your own Developer Org at the start of the course. Complete a number of challenges to configure settings and automations – typical activities of an admin. Choose whether you tackle these activities on your own or you can be guided with step-by-step instructions. Quizzes and practice exams will reinforce your knowledge; preparing you for the official exam.

Who is this Salesforce Administrator training course for?

This Salesforce Administrator training course is will help prepare you for the official Salesforce Certified Administrator Exam. Create your own Developer Org at the start of the course to have complete control over your Salesforce environment. (We don’t want you learning in your day-to-day Production environment.)

Are there any Prerequisites?

If you are new to Salesforce, we recommend you complete the Salesforce Associate course and certification first. If you have extensive experience as an end user or some experience with Salesforce Administration then you should be ok!

What does the course cover?

You will learn the basics of Salesforce Administration including. This includes:

  • Standard and Custom Objects
  • Sales and Marketing Applications
  • Security and Access
  • Service and Support Applications
  • Process Automation
  • Reports and Dashboards
  • Data Management
  • User Setup
  • Activities and Collaboration
  • Organization Setup
  • Desktop and Mobile Administration and
  • the Appexchange.

We finish up the course with a major project. This is where you can test your new skills, building an App to meet the challenges of “Certify Travel”.

Course Content

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Getting Started
Configuration and setup
Object Manager and Lightning App Builder
Sales and Marketing Applications
Service and Support Applications
Productivity and Collaboration
Data and Analytics Management
Workflow/Process Automation
Exam Preparation
Course Feedback
Certificate