The CertifyCRM Blog

It’s the old adage: “How can I get experience if I don’t have a job, but I can’t get a job without experience?” Having certifications is only part of the story, you need the experience to back them up. Projects are a great way to get that experience; you can create your own developer org an…

I’m always pulling up people who post images of their flows on LinkedIn and asking where are their fault paths. So much so that I’ve even been dubbed the “Fault-Path bot”. What are fault paths in Salesforce Flow and why do we need them? We will only discuss Screen Flows in this article because…

The Spring 25 Salesforce release is almost here. It brings hundreds of pages of release notes with many exciting new features. Here is a summary of the highlights we have identified for Admins, Consultants, Developers, and App Builders. Admin Features View All Fields A new setting available…

In the Salesforce world, WhoId and WhatId are polymorphic relationships used for lookups.When you see the fields “WhoId” and “WhatId” in a Salesforce object like a Task, these fields are polymorphic relationships – meaning they are a special type of lookup that can be related to one of many differen…

With the latest Salesforce release (Salesforce Spring 25) approaching, you will get access to a wide range of exciting new features. There are hundreds of pages of release notes that detail these improvements. We dig through all of these to find the new features that will directly impact Salesforce …

Understanding what your customers think and feel about your business is more important than ever when it comes to standing out in today’s competitive business landscape. Whether you are looking at launching a new product, tweaking your current offering, or just trying to stay ahead of the competitio…